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From: Mike Kubasak Inspecting ALL Outside Providers With the memory of the Tri State Crematory still fresh and the ongoing discovery of sordid details emerging from the Bayview Crematory, why do many owners and managers argue about the need and value of inspecting not only their outside crematory but all outside service providers who are hired to perform valuable services? Here for your consideration, are three ways to define an inspection, all of which make great sense. An Inspection is:
When you perform an inspection (of your crematory, trade embalmer, outside transfer service, etc.) bear in mind it is not a licensing inspection or an audit. It is not a social visit. It should not be arranged in advance, but should be unannounced. Inspections are:
And remember...All inspections must be documented in writing. You can come up with all kinds of excuses for not performing inspections, none of which you will be proud to share with a jury. Inspections are a part of operating a personal service business. What you do not know can kill your reputation and practice. Want to learn more? Want a program for your association or organization on preventing lawsuits? Call or email Mike.
Feel free to forward the Kubasak Line to a colleague or friend. Kubasak Associates is the premiere expert in enhanced services for funeral professionals. We provide: individual coaching, workshops, presentations and consulting services. For additional information or to order publications, tapes, reprints, or books, go to: www.Kubasak.com Back issues of Kubasak Line are available at www.Kubasak.com! If you do not wish to receive the Kubasak Line, reply with “remove” and I will personally remove your email address. |
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